Where can I find the file that stores AnyDesk user information?ĪnyDesk stores your AnyDesk ID, username, and in some cases a namespace locally. Paid users can choose a custom namespace and assign up to 3 aliases per ID. Alias - Alias is a combination of your name and namespace separated by i.e., Free users can only utilize the one, which, once allotted to an ID, cannot be changed.Namespace - Unless paid for and designed as part of a company, typically i.e., public AnyDisk namespace all users have access to.Name - Name assigned to free or paid users from a higher-up through a Customer Portal.However, paid users can assign them from the Customer Portal and add upper and lowercase letters and symbols such as underscore, dot, and minus. ID, also mentioned as “User” on the website - IDs are automatically assigned to free AnyDesk account, usually consist of only numbers, and cannot be changed.Since we can’t know which account-related information you can’t recall, we’ll remind or inform you about the key terms: We’ll mention the first one here and suggest a last resort solution in method 4. Yes, there are two ways to complete the restoration of AnyDesk-ID, alias, or aliases. Is there a way to restore AnyDesk-ID or alias? Click it and enter a new password twice to finish the AnyDesk account recovery procedure.Ģ. A password reset link will be sent to the e-mail address you specified.Solve the reCAPTCHA challenge to prove you’re not a bot.Enter the e-mail address you used to create the account.Click the Forgot your password? link at the bottom.With that said, follow these steps to restore your account for AnyDesk by resetting its password: Luckily, you provided other information when you registered, which will be crucial in this case.
The most common reason you’re unable to access your account is that you can’t remember and have lost your password.
This is the first line of defense when it comes to this software. Recover the AnyDesk account if you forget the password
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